Shipping & Delivery Policy

Last updated: February 2026

We know you're eager to receive your herbal goodness! Here is everything you need to know about how we pack, ship, and deliver your orders.

🌿 Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. We meticulously pack your herbs to ensure they stay fresh during transit.

You will receive another notification when your order has shipped.

🚚 Domestic Shipping Rates & Estimates

We offer flat-rate shipping across the country. Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Cost
Standard Shipping 3 to 5 business days ₹50 (Free over ₹999)
Express Delivery 1 to 2 business days ₹120

📍 How do I check the status of my order?

When your order has shipped, you will receive an email or WhatsApp notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking portal to update.

⚠️ Damages and Lost Packages

We take pride in our packaging, but sometimes rough journeys happen. If you receive your herbal products damaged, or if your package is lost in transit, please contact us within 3 days of the expected delivery date so we can make it right.