Frequently Asked Questions

Got questions about our herbal goodness? We have answers! If you don't see what you're looking for here, feel free to reach out to us directly.

🌿 Are your herbal products organic and natural?

Yes! We pride ourselves on sourcing the highest quality, 100% natural herbs. We work closely with trusted farmers and foragers who avoid synthetic pesticides and chemicals, ensuring you get the purest herbal goodness possible.

📦 How should I store my herbs to keep them fresh?

To maximize the shelf life and potency of your herbs, store them in a cool, dry place away from direct sunlight. A sealed glass jar kept in a pantry or cupboard is usually the perfect environment!

⏳ What is the shelf life of your products?

When stored correctly, most dried herbs and herbal blends will stay fresh and potent for 12 to 18 months. While they don't necessarily "spoil" after this time, they may begin to lose their flavor and nutritional benefits.

⚠️ Can I use your herbs if I am taking medication?

While our products are natural, herbs can interact with certain prescription medications. We strongly recommend consulting with a qualified healthcare professional or clinical herbalist before adding new herbs to your routine, especially if you are pregnant, nursing, or on medication.

🚚 How long does shipping take?

Orders are typically processed within 1-2 business days. Standard delivery takes 3-5 business days, while express delivery takes 1-2 business days. You can find more details on our Shipping Policy page.